Administrative Associate - Healthcare Support

Join Peregrine Eye and Laser Institute as an Administrative Associate and become the backbone of our patient-centric operations in Bali. This role is perfect for detail-oriented professionals who thrive in fast-paced healthcare environments, ensuring seamless documentation, scheduling, and support for our dedicated team of eye specialists. In this role, you'll be the first point of contact for patients, handling inquiries, appointments, and administrative tasks with a smile. Our clinic is a leading provider of eye care services in Bali, known for its advanced technology and compassionate care. As an Administrative Associate, you'll play a crucial role in maintaining the smooth operation of our clinic, supporting our doctors and staff, and contributing to a positive patient experience.

Every day, you'll engage with our diverse patient base, from local residents to international visitors, using our clinic management software to schedule appointments, manage patient records, and coordinate with our team of eye specialists. You'll also be responsible for maintaining our clinic's supplies, organizing medical records, and assisting with billing and insurance processes. This role offers a unique opportunity to work in a dynamic healthcare setting, where your administrative skills can make a tangible difference in patient care.

At Peregrine Eye and Laser Institute, we are committed to providing exceptional eye care services in a welcoming and professional environment. We offer competitive salaries, a comprehensive benefits package, and opportunities for professional growth. Join us and be part of a team that values excellence, integrity, and a patient-first approach.

📋 Tanggung Jawab Pekerjaan

• Manage patient appointments and schedules using our clinic management software, ensuring efficient and accurate record-keeping.
• Assist doctors and staff with administrative tasks, including scheduling, patient check-ins, and follow-ups.
• Maintain and organize medical records, ensuring compliance with healthcare regulations and standards.
• Handle patient inquiries, providing information about our services, appointment availability, and insurance options.
• Coordinate with our team of eye specialists to ensure seamless communication and support.
• Assist with billing and insurance processes, ensuring accurate and timely payments.
• Maintain the clinic's supplies and inventory, ordering and restocking as needed.
• Support the clinic's marketing efforts by assisting with promotional materials and patient communications.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in administrative or healthcare support roles, preferably in a clinical or administrative setting.
• Proficient in using Microsoft Office Suite, including Word, Excel, and Outlook.
• Experience with electronic health record (EHR) systems or clinic management software is a plus.
• Strong organizational and time-management skills, with the ability to prioritize tasks in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to interact professionally with patients, doctors, and staff.
• Detail-oriented with a commitment to accuracy and quality in all administrative tasks.
• Familiarity with healthcare regulations and standards is a plus.
• Ability to work well under pressure and meet deadlines in a dynamic healthcare setting.

🛠️ Keahlian

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